Shigeo Shingo is a Japanese industrial engineer who develops and leads manufacturing practices in the Toyota production system (TPS). Shigeo Shingo was born in 1909 in…
Browsing: Operational Excellence
Operational excellence is a mindset that embraces certain principles and tools to create sustainable improvement within an organization. Or to put it more simply, operational excellence is achieved when every member of an organization can see the flow of value to the customer.